Accidental Order? Purchased Tickets for Wrong Theater?
Whatever the reason, if you need to cancel your ticket order, you may do so up to one hour prior to movie showtime. After that, tickets are considered final sale. In order to cancel your online order, please refer to the instructions at the bottom of your ticket confirmation email. Please note that the $1 online convenience charge is not refundable.
Please allow 10 business days for a credit to be seen on your statement. While we process the refund request immediately, some banks take as long as 10 days to process the refund on their end.
If you have any questions or concerns, email firstname.lastname@example.org.