FAQs

Paragon Theaters Code Of Conduct

What are the rules for contests and giveaways?

What is the Diamond Rewards Loyalty Program?

When I purchase tickets online, it requests a zip code, but what if you're from Canada?

How do I redeem colored passes, loyalty free tickets and concession rewards?

Will I Get a FREE Movie Ticket on my Birthday?

Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it?

I lost my Diamond Rewards Card--what do I do?

Why can't I register the gift card I received?

When Will the Showtimes Be Available?

How Do I Change My Seats?

What Do I Need to Pick Up My Tickets?

Why do you charge a booking fee?

How do I refund my tickets?

Accidental Order? Purchased Tickets for Wrong Theater?

How Many Tickets Can I Purchase Online?

How Long Will a Movie Play at my Theater?

Do You Have Student Discounts?

Do You Offer Military Discounts?

What are the Ages for Children / Senior Pricing?

What is Your Rated R Policy?

Can I Purchase Tickets at Fandango?

Do You Allow Costumes?

Do You Offer Hearing Devices?

Why Isn't a Certain Movie Playing at My Local Paragon Theater?

What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing?

Is Your Popcorn Gluten Free?

Can I Order Food To My Seats?

Do You Sell Gift Cards?

Do You Sell Group Tickets?

Do You Offer Parties & Private Events?

Can I bring in my own food or cake?

How Do I Apply For a Job?

How Do I Make a Donation Request?